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Privacy Policy

Your visit to our Privacy Policy section shows that you care about the protection of your private life, following the highest values ​​of respect for people and in order to ensure the best and safest experience when visiting our Online Store, below we describe in detail how we protect your privacy.

GENERAL PROVISIONS

The privacy policy aims to:

1.1. protect your personal data from unauthorized use;

1.2. define our obligations as a data controller in managing your personal data;

1.3. indicate what personal data is being processed, the purposes of processing, the period of personal data storage, as well as the legal basis for data processing and other information that we must provide in accordance with applicable legislation;

1.4. to inform you, as a data subject, about the available rights related to the processing of your data.

Terms used in the privacy policy:

2.1. Personal data - any information about an identified or identifiable natural person (data subject); an identifiable natural person is a person whose identity can be determined directly or indirectly, in particular by an identifier such as a name, a personal identification number, location data and an Internet identifier, or by one or more of that natural person's physical, signs of physiological, genetic, mental, economic, cultural or social identity;

2.2. Data subject - a natural person whose personal data is processed;

2.3. Data controller - a natural or legal person, public authority, agency or other institution, which alone or together with others determines the purposes and means of data processing; when the purposes and means of such data processing are determined by Union or Member State law, the data controller or the specific criteria for its appointment may be determined by Union or Member State law.

When processing your personal data, we comply with the 2016 April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data and on the free movement of such data (hereinafter - the General Data Protection Regulation), the Law on the Legal Protection of Personal Data of the Republic of Lithuania, as well as other laws and legal acts regulating personal data processing and protection, compliance and proper implementation.

DATA CONTROLLER AND ITS CONTACT DETAILS

The controller of personal data is Dmitrij Bruss  (Pagal LR įstatymais įregistruotą individualią veiklą. Individualios veiklos pažymėjimo numeris: 670814 ir asmens duomenų valdytojo kodas: P6786, hereinafter – Data controller).

By using these contact details or contacting the Data controller business address, you can ask questions about the processing of personal data. A request to exercise your rights can be submitted based on clause 18.1.

Data controller contact details for informing about possible data protection violations: info@bear4you.com

PURPOSES, BASIS AND TERMS OF PERSONAL DATA PROCESSING

You can familiarize yourself with the categories, purposes and legal bases of processing of personal data processed by Data controller by reading the information below. 

7.1. Your account (registration and administration)

Data categories:

Name, surname, e-mail e-mail, phone, password (encrypted), list of products (products, price, date), actions in the account, including technical data (login information, for example, when you last logged in;), e-mail data, for example, when you request a reminder of a forgotten password.

Legal basis for data processing:

Your consent, which is deemed received when you activate your account.

Data processing term:

For the entire period while you use the account. We may store your consent and evidence of it for a longer period of time if necessary to defend against claims, claims or lawsuits.

You have the right to create an account on our website. In this case, we will process your data in order to give you the opportunity to create it so that you can use the services provided to registered users, with the aim of administering and maintaining the account, as well as to recognize you when you submit requests to us, to notify you of changes in the terms of the account (privacy policy , changes in terms and conditions, etc.) or contact you in other cases, for example, if you forgot to pick up your purchases or we detected problems related to completed transactions, etc.

To create an account, you must agree to the terms and conditions and provide your personal information. If you do not agree to the terms and conditions and do not provide personal data, you will not be able to create an account.

By registering for an account, you confirm that you are at least 18 years of age and that the personal information provided is accurate and correct. It is very important that the data you provide is accurate and correct. If you provide incorrect (false) data, forget them or do not update the changed data, it may be difficult for us to ensure the provision of services, and there may also be problems in exercising your rights. If you notice inaccuracies, correct them immediately.

7.2. Direct marketing

Data categories:

If you have created an account:  first name, last name, e-mail mail, e-mail email interactions (information about whether the newsletter was read, when, how many times it was read (opened), whether it was forwarded, what operating system and email server (its location) were used), list of favorite products.

If you have not created an account: first name, last name, e-mail mail, e-mail email interaction (information about whether the newsletter was read, when, how many times it was read (opened), whether it was forwarded, what operating system and email server (its location) were used).

Legal basis for data processing:

After receiving your consent, we process personal data for direct marketing purposes, and based on our legitimate interest in selecting and offering goods and services that meet your needs, we perform profiling.

Data processing term:

As long as your consent to receive offers and news is valid. We may store your consent and evidence of it for a longer period of time if necessary to defend against claims, claims or lawsuits.

We can only send you news about goods and services, offers and promotional materials if you agree to receive this information. If you have agreed to receive offers and news by filling out the registration form, we process your personal data by providing you with offers and information, for example, general newsletters, information about offers, discounts or sales or asking for your opinion on the services and products provided, etc. We do this because it is important for us to adapt the offers to your needs.

If you have agreed to receive direct marketing messages by e-mail, in order to understand whether the information we send is relevant to you, we collect statistical information about the sent newsletters (we monitor whether you read the newsletter, when, how many times you read or opened it, whether you forwarded it to others, which operating system and email server (its location) you used).

In addition, if you have created an account and provided additional data by your choice, based on profiling, we send you specially selected offers of goods and services. You can opt-out of direct marketing messages in your account by clicking on the opt-out link in the email or by contacting us using the contacts below.

By registering for direct marketing offers, you confirm that the personal data provided is accurate and correct and that you are at least 18 years old.

7.3. Handling inquiries, complaints, requests and feedback

Data categories:

Name, surname, address, e-mail mail, telephone, description of the complaint or other request, circumstances, as well as documents confirming the complaint, claim or response, etc., loyalty card number, purchase history.

Legal basis for data processing:

Fulfilling the duty to examine and respond to user complaints or inquiries, as well as a legitimate interest in evaluating your feedback in order to improve the quality of our activities and services provided.

Data processing term:

Up to 12 months.

We receive your personal data when you submit complaints, requests, inquiries, suggestions, comments, demands, feedback by mail, e-mail or otherwise contact us. We use your data only so that we can properly and objectively examine your complaint or other request, provide you with the necessary information, answer your questions, resolve your requests or demands.

Personal data may be stored for a longer period of time if the complaint or request, inquiry, offer, comment, demand, feedback is not processed or is still being processed, as well as if the personal data is necessary to protect the legitimate interests of us or third parties.

COOKIES 

Cookies are small text files stored in the browser of your device (e.g. computer, mobile phone, tablet) when you browse websites. Other technologies, including data we store on your browser or device, identifiers associated with your device, and other software, may be used for similar purposes. Cookies are used extensively to make websites work or work better and more efficiently. All of the above technologies are referred to as "cookies" in this policy. 

Unless otherwise specified in this Privacy Policy, the cookies used are necessary for the functionality and operation of bear4you.com. This includes cookies that allow you to register on our website, purchase an item or use an electronic payment system. Most cookies are deleted from your device after the end of your browsing session (session cookies). Information saved in mandatory cookies will be used only to provide the services and functions you have ordered.

When you write a comment on this website, you can choose whether you want your name, e-mail mail and website would be saved in cookies. This is done for your convenience, so that you do not have to re-enter this data every time you comment. These cookies are stored for one year.

If you have an account and log in on our website, we create a temporary cookie that records whether your browser accepts cookies. This cookie does not store any personal information and is deleted when you close your browser.

When you log in, we also create several cookies that store your login information and your screen display preferences. Login cookies are valid for 2 days and screen settings for one year. If you select the "Remember me" option, your login cookie will be valid for 2 weeks. When you log out of your account, the login cookies are deleted.

If you edit or publish an entry, an additional cookie is saved in your browser. This cookie does not store personal data, but it does save the ID of the post you just edited or published. This cookie expires after 1 day.

The Data controller website may contain content uploaded by other websites (for example, videos, pictures, text, etc.). Viewing and interacting with such uploaded content on this website is equivalent to visiting the websites from which the content is uploaded.

These websites may collect data about you, use cookies, third-party tracking services and monitor your actions with uploaded content, including when you have an account and are connected to the aforementioned websites. Data controller is not responsible for cookies used by third parties.

CASES AND THIRD PARTIES TO WHOM WE DISCLOSE YOUR DATA

Without your prior consent, we do not transfer your personal data to any third parties, except in the cases described below. We may disclose your personal data:

16.1. We can transfer your data for processing to third parties who help us to perform and administer the provision of services, provide us with services related to the administration of complaints and other inquiries. The data processors employed by us can process your personal data only according to our instructions and cannot use them for other purposes or transfer them to other persons without our consent. In addition, they must ensure the security of your data in accordance with applicable legislation and written agreements concluded with us.

16.2. We transfer your personal data to state and municipal institutions and other persons performing the functions assigned to them by law, upon receiving their request, as well as when the provision of data is required by legal acts or in pursuit of our legitimate interest to assert, fulfill or defend legal claims.

PROTECTION OF PERSONAL DATA

We process data using the capabilities of modern technologies, taking into account existing privacy risks and available organizational, financial and technical resources. Data is stored securely and is accessible to a limited number of individuals.

YOUR RIGHTS UNDER APPLICABLE LAW

The General Data Protection Regulation and other legal acts give you rights, provide the cases when you can use them, the procedure you must follow, and the exceptions when you cannot do it. Where permitted by law, you may:

18.1. Submit a request to us for confirmation as to whether we are processing your data and, if so, to request access to the processed data and related information;

18.2. Submit a request to us to correct inaccurate, incorrect information used or supplement it when it is not complete;

18.3. Submit a request to us to delete the information we have about you if we use it illegally;

18.4. Submit a request to us to limit the processing of information about you - when you dispute the accuracy of data or object to data processing, you do not agree to the deletion of your illegally processed data, or you need the data in order to assert, fulfill or defend legal claims;

18.5. Object to the use of data – when we do so based on our legitimate interests and/or those of third parties;

18.6. Submit a request to us to transfer (receive) the data that you have provided to us under the contract or with your consent/expressing your consent and which we process by automated means, in a commonly used electronic form;

18.7. Revoke the consents given to us regarding the use of information about you - when we use the data based on your consent;

18.8. Submit a complaint to the supervisory authority, primarily in the Member State where your permanent residence is located or the place where the alleged violation of the aforementioned Regulation was committed and apply for judicial remedies.

To exercise these rights, please contact us in writing or contact the data protection officer at the contacts below.

If you believe that the way we process your personal data does not comply with the applicable legal acts, you have the right to contact the State Data Protection Inspectorate ( www.ada.lt ).

FINAL PROVISIONS

We have the right to change and add to the privacy policy, as well as make it possible to get acquainted with it, publish it on the website.

We are constantly reviewing our privacy policy. This version is valid from 2024. June 25